Caring For Life

AHCCCS Renewals:

At the beginning of the COVID-19 pandemic in 2020, the federal government declared a public health emergency (PHE). For the duration of the PHE, Medicaid programs were required to continue health care coverage for all medical assistance programs, even if a member’s eligibility changed. We expect the PHE to end later this year and when it does, AHCCCS will return to normal Medicaid renewal processes. You can help AHCCCS members prepare for renewal so that all eligible Arizonans continue to be enrolled in AHCCCS or KidsCare.

AHCCCS asks all members to do three things:

1. Make sure your mailing address, phone number, and email address on file is correct in www.healthearizonaplus.gov, or by calling Health-e-Arizona Plus at 1-855-HEA-PLUS (1-855-432-7587), Monday through Friday 7:00 a.m. – 6:00 p.m.
2. Check your mailbox for a letter from AHCCCS about renewal of coverage.
3. Respond to any requests from AHCCCS for more information so the agency can accurately determine eligibility.

The Department of Health Services website lists many alternatives for COVID testing:

DHS – Everyone – How to Get Tested (azdhs.gov)
On this website, families can find a location in their neighborhood that will test individuals for COVID-19. They simply enter their ZIP code, and it will display nearby testing sites. Some sites do require appointments, and not every location will test pediatric patients so families should review the information carefully.

If your patient is exhibiting the following symptoms, please refer them to the Emergency Department:
– Trouble breathing
– Persistent pain or pressure in the chest
– New confusion
– Inability to wake or stay awake
– Pale, gray or blue-colored skin, lips or nail beds, depending on skin tone